Google Cloud takes aim at verticals starting with new set of tools for retailers

Google might not be Adobe or Salesforce, but it has a particular set of skills, which fit nicely with retailer requirements and can over time help improve the customer experience, even if that means just simply making sure the website or app is running, even on peak demand. Today, at Google Cloud Next, the company […]

Google’s new AI tools scan documents, take phone calls, and search for products

At Google Cloud Next 2019, Google launched Document Understanding AI and Contact Center AI in beta, plus Vision Product Search in general availability.